Terms of Service
This Terms of Service (hereinafter referred to as the “Agreement”) is a legal and binding agreement between JDG Pylyp Orlov, a legal entity registered under applicable law (hereinafter referred to as the “Contractor”, “we”, or “us”) and any individual or legal entity who accepts this offer (hereinafter referred to as the “Client”, “you”, or “User”).
By submitting a request, filling out a form, sending us an inquiry, or otherwise using our services through https://orgwa.com, you confirm your full and unconditional acceptance of the terms of this Agreement.
1. Subject of the Agreement
The services are limited to assistance in preparing and submitting forms and documents.
Assistance with filling out forms, applications, and preparing documents required for submitting applications for government offices, required for:
– submitting visa applications,
– government offices (e.g., applications for a residence card, PESEL, registration of residence, driver’s license exchange, business registration, ZUS notifications, and others),
– establishing a limited liability company or registering a sole proprietorship,
– opening a bank account for individuals and legal entities.
As well as assistance with submitting these documents to the relevant offices and institutions or online.
The Contractor does not provide legal or tax advice, does not represent clients before government authorities, and does not draft legal documents (e.g., contracts, resolutions).
The scope, type, format, and cost of services are determined individually via email, contact forms, or other communication methods.
2. Acceptance of the Offer
This Agreement is considered accepted and concluded from the moment the Client:
- Submits a request via the contact form or email
- Expresses intent to receive services in any form
- Pays for the Contractor’s services (partial or full payment)
No physical signature is required. The electronic form of the agreement has full legal force.
3. Rights and Obligations of the Parties
Contractor Obligations:
- Provide services with due quality and in accordance with agreed terms
- Maintain confidentiality of all data received from the Client
- Inform the Client of any changes in service terms or conditions
Client Obligations:
- Provide accurate and up-to-date information required to deliver the service
- Make timely payment for services
- Not engage in unlawful or abusive behavior toward the Contractor
4. Payment and Refund Policy
Service fees are determined individually and paid in advance, unless otherwise agreed.
Prices shown VAT excluded, VAT does not apply under Polish small business exemption.
Prices are quoted in PLN. Equivalent prices in USD, GBP, or CAD are provided as guidance only and may vary depending on exchange rates and banking fees.
Refunds are possible only in cases where the service was not provided due to the Contractor’s fault and in accordance with applicable law. Refund requests must be submitted in writing within 14 calendar days.
Payment processing: Payments are processed securely by Stripe. Clients may pay in PLN; approximate USD, GBP, or CAD equivalents are provided for reference.
When payment is collected: Payment is collected before the commencement of services, once you accept this offer.
Refunds: You may request a refund within 14 calendar days of payment. Refunds are subject to review; approved refunds will be processed within 5 banking days. Refund requests should be submitted via email to [go@orgwa.com] or through the contact form.
Non-refundable amounts: costs related to government fees, translations, notarizations, or services already rendered (e.g., document preparation begun) are non-refundable.
Cancellation policy:
– Before commencement of work: cancellation without penalty or fee.
– After commencement of work: partial refund may be issued at our sole discretion, taking into account services already provided. A cancellation fee of up to XX% may be applied based on proportional workload.
Dispute / Chargeback handling:
In case of a payment dispute or chargeback, we will investigate thoroughly — including collecting documentation, client communications, and evidence of service rendered — and respond to Stripe/card issuer inquiries within 7 calendar days.
Prices (“from amounts”). All prices shown are starting (indicative) prices. Actual service costs may vary depending on:
- The nature and complexity of your specific request;
- The number and type of documents needed;
- Additional services, such as expedited processing, translations, legalization, or government fees.
Final pricing will be provided in writing before commencement of work and is subject to your acceptance.
5. Confidentiality
All information received by the Contractor in connection with the provision of services is considered confidential and will not be disclosed to third parties, except where required by law or with the Client’s written consent.
6. Limitation of Liability
The Contractor is not liable for:
- Indirect or consequential damages
- Outcomes dependent on third-party actions (e.g., immigration authorities, partners)
- Client’s failure to provide complete or truthful information
The Contractor’s total liability under this Agreement shall not exceed the amount paid by the Client for the respective service.
All testimonials are illustrative only, reflect individual experiences, and do not guarantee similar results. Testimonials are shown with the client’s consent.
7. Force Majeure
The Contractor is not responsible for failure to perform obligations due to force majeure events, including but not limited to: natural disasters, military actions, power outages, government restrictions, or other events beyond the Contractor’s control.
8. Applicable Law and Dispute Resolution
This Agreement is governed by the laws of the jurisdiction where Contractor is registered. Governing law: Poland. Venue: courts of Warsaw, Poland. Any disputes shall be resolved through good-faith negotiations. If no resolution is reached, the dispute shall be submitted to a competent court.
9. Final Provisions
- The current version of this Agreement is publicly available on https://orgwa.com/contract-offer
- The Contractor reserves the right to update or change the terms at any time without prior notice
- Continued use of the services after changes constitutes acceptance of the new terms
10. Contact Information
JDG Pylyp Orlov
NIP: 1133160281
go@orgwa.com
https://orgwa.com
+48 573 588 292
Poland, Warszawa, ul. Jana Nowaka-Jeziorańskiego 9
IBAN: PL02109000880000000161572882